Privacy Policy

Welcome to Serenity Community Healthcare. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, schcares.com. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following types of information:

a. Personal Information:

Name
Contact information (email address, phone number, mailing address)
Health-related information (if voluntarily provided)
Emergency contact details b. Non-Personal Information:

Browser type and version IP address Operating system Referring website Pages visited and time spent on our website

How We Use Your Information

We use the information collected for the following purposes:

To provide information about our assisted living, memory care, and independent living services To respond to inquiries and provide customer support To improve our website and services To send updates, newsletters, and promotional materials (with your consent) To comply with legal obligations, including those under the Health Insurance Portability and Accountability Act (HIPAA)

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist in operating our website and providing our services Legal authorities if required by law Family members or emergency contacts, when necessary for your care Authorized entities as required under HIPAA regulations

HIPAA Compliance

Serenity Community Healthcare complies with the Health Insurance Portability and Accountability Act (HIPAA). We ensure that your protected health information (PHI) is handled with the highest level of confidentiality and security. Your PHI will only be disclosed as permitted or required by HIPAA regulations, and we implement administrative, physical, and technical safeguards to protect this information.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies help us understand how you interact with our website and improve our services. You can control cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes safeguards required under HIPAA to protect your PHI. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

Access, update, or delete your personal information Request access to your protected health information as outlined under HIPAA Withdraw consent for marketing communications Opt-out of cookies and tracking technologies To exercise these rights, please contact us at 213 – 478-0800.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We’d like to encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or our HIPAA compliance, please contact us at:

Serenity Community Healthcare 515 S Flower St Los Angeles, CA 90071, USA 213- 478-0800

By using schcares.com, you consent to the terms of this Privacy Policy.